Frequently Asked Questions
Have questions? See our frequently asked questions here. If your question about our GRE® prep course is not covered, please fill out the contact form below and our dedicated support team will answer your specific question within 24 hours or less.
Yes. We offer our "100% Delighted Guarantee" or your money back. If you aren't happy with our course or if you don't see an improvement in your GRE® score, just ask us for a refund up to 1 year from your sign up date and we will give you your money back within 24 hours.
This course is meant for the GRE® General Test. We do not offer GRE® Subject Test exam prep courses at this time.
The short answer is: it depends. We have had people take as little as two days to complete the course, while in contrast, we have also had people take as long as twelve months and then ask for more time to complete it. It really depends on your level of competence with the materials. We suggest giving yourself at least two to four weeks to study the materials and complete our course. This ensures that you have enough time to actually learn the material well enough to increase your score. You can take longer or shorter if you wish. It really depends on how well you can retain information.
No. Anyone can sign up and take our course.
The payment is a one-time charge that allows you access to the course for 12 full months. There are no other fees whatsoever in any way, shape, or form. You will never have to pay more than the one time fee.
Access to the course is instantaneous after payment. You will automatically be directed to the course area and you can view anything you wish. You can then study as your time permits and log in and out as you please.
Yes and No. The structure of most of the tests on our site are not timed. We feel that it promotes learning in a more relaxed way without a timer. However, the actual tests are timed and we do have a timer for some of the final mock exams in our course. This promotes the exams as being more realistic to the real thing so you will not feel as anxious on test day.
No. Our exams work by showing one question at a time that you will answer to the best of your ability. Then, once you have answered all the questions in the particular quiz or exam, you will submit your quiz or exam and at that point all the questions will be instantly graded. This is done in this way to simulate the actual GRE® test environment. As a bonus, you will have the option of downloading or printing your results for further review.
Yes. Our site is secured with the latest technology to prevent any malware or private information from being shared. All credit card data is securely processed by our third party credit card processor Stripe and is fully encrypted. We never see or have access to any credit card data. We are fully PCI compliant.
No. We never use any information from you on our site for any reason except personal communication between you and us via your email address you provide upon sign up. We only use your email address to communicate course changes, questions and answers, or general inquiries. We never spam.
No. Our course is designed specifically to be able to be accessed anywhere you have internet access and is entirely online. We do not have paper versions of our course. You can access our course from any device and learn at your convenience. If you prefer the pen-and-paper method, we recommend printing out portions of our course for further study. Depending on your printer settings, formatting may be required to allow nice looking pages.
There are 37 practice tests in the course that include over 1,200 exam questions written in the style of the GRE® with answer explanations. Each test is graded instantly and your grades are emailed to you immediately afterwards. Every test can be reset an unlimited number of times, essentially allowing for infinite tests. Since the actual GRE® exam has only about 100 questions (including non-scored questions), by passing our course, you will be sure to achieve a higher score on the real thing.
No. Our course has certain practice tests that are "blocking", meaning you will need to score a particular minimum score before the next test will be unlocked. We purposely designed our course this way to help ensure that you will learn the necessary material you need before exam day. If you are simply looking for a quick way to cram, this course is not for you. This course is for those that are serious about their future and getting into the graduate program of their dreams.
No. Our flashcard system is a digital system that only works from a computer device. We specifically designed it to work with mobile devices as well, so it is like have a stack of flashcards in your hand with the convenience of mobile design!
There is no catch. Our site is designed in a way to help you get a higher score on the GRE® test. It simply does what we say it does, and if it doesn't work for you we will give you your money back. Go ahead and try it to see the value we provide.
Absolutely. We have support agents standing by ready to help you with any issue you might have. From resetting your password, resetting your course, fixing question typos, etc. we are happy to help. All support is done through our professional ticketing system. We answer every ticket in the order received and in 24 hours or less. We do not offer tutoring beyond what is in the course and we do not offer support by phone. Rest assured, we will take care of you and your needs promptly and with professionalism.
Yes. We are always adding new questions and checking over the question database to make sure everything is up-to-date with the current year.